Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of You 1 Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://you1me.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very cool swimsuit! Incredibly comfortable and bright) top is comfortable also. On the inside there is a soft lining, also a protective film.
Súper lindoooo!!!
me encanta lo recomiendo muy bonito y bueno , buena calidad , tardó solo una semana y media en llegar
Very satisfied with the swimsuit! Where you need to hide, where you did not add)) leaf with pushap. Seams are all excellent, no smell, the quality of the fabric is super, the strings can all be adjusted for themselves .. In general, I'm very happy!)) many thanks to the store for the speed of arrival) only a couple of weeks in Kiev.
Best swimsuit in my entire life! I chose it by cup size and the rest is adjustable. My parameters 87-73-103cm. fits perfectly. I love it!
On OB 88 straight in the butt. In size, as it should, but if more about it will not look nice. We need to take more. On from still have stock. I will sew a little panties.
Took the size s at its 75/67/85 Everything came up! Pushapa a lot, on the big chest, probably will not fit, but this is not my case. The store did not send the order for a long time, wrote to him, replied immediately, calmed down and the next day sent a swimsuit!) The print is bright, the seams are neat, the straps are cut off. Thank you for the goods!❤
The cups are very structured, but they are not big. I ordered a large. I’m a 38C, and it was not flattering at all. The bottoms fit ok. Overall I like the print, but it’s more faded that the pics suggest. Not my favorite. I’m a US 10/12. Took 5 weeks to receive in USA.
strój kąpielowy dokładnie taki jak na zdjęciu, porządnie uszyty, brak defektów i odstających nitek. Noszę rozmiar M, wzięłam L i mam trochę luzu więc spokojnie mogłam wziąć swój rozmiar. Przesyłka rejestrowana, dotarła w 11 dni do PL. Polecam!!
Gorgeous dress, which reached me in under 2tygodnie
I wear size S, swimming trunks sit perfectly, but the top is a little small .. with the store did not communicate.
Swimsuit is just super!! for such money just a bomb! at its 46 size ordered XL and did not miss, swimsuit above all praise!
On the parameters OG 87 from 73 about 95 m came up perfectly, the quality is excellent. In Chita arrived in 1,5 months.
Excellent all came sewing quality right-hand HL half bra and Trusel came up
Nice, same as the picture, I measure 1,61, weight 61k size m
Great swimsuit! Pleasant to the touch material. They wanted to take orange, but when they ordered it was not our size. Took this coloring and did not lose! Threads in some places stick out, but not critical. Daughter, on the parameters 90*67*90, the size S came just perfect! Happy infinitely!!!
It's beautiful. Simple view of good quality. The colors are intense and very pretty. It has extractable push-up cups and without them the cups are still rigid and do not mark anything. The neck strap can also be removed. The only hit I put is that the bottom squeeze a little on the legs and that the cups non bra is easy to dry. Otherwise beautiful. Recommended
Fir swimwear, order different colors!) in delight, sits perfectly
Nice swimsuit. He arrived in Kharkov in 15 days. Size L. Top on chest size 3 small. Swimming trunks excellent on the hips 92
Very nice swimsuit. The main thing is not to be mistaken with the size, and so of course it is adjustable, which is very convenient. The color is the same as the photo. Smells but not strong. Recommend